We have missed our patients and their families. Following the recommendations of the Louisiana Department of Health we have been allowed to partially reopen to treat patients for procedures that are deemed time sensitive. We are staying within the parameters of these recommendations, and we will continue to follow the guidelines set forth by the Department of Health.
Your health is of the utmost importance to us, so we would like to share with you steps that we have taken to mitigate the spread of the coronavirus. You will still receive the same exemplary service from our dedicated team, however to ensure the safety of all our patients here are some changes we have implemented:
A medical history and questionnaire will be taken prior to each appointment to screen for any significant medical history that may influence timing of appointments.
We will check each person's temperature upon arrival.
The waiting room and toothbrush station will be closed. We are asking patients to brush at home prior to coming into the office.
Once you arrive to your appointment, call our office. A team member will come to your vehicle to obtain a medical history. This team member will escort each patient into the office. Ideally, we would like to have each patient come in alone to minimize the number of people in the office at any given time. If a patient needs a family member with them during the appointment, we will limit it to one family member per patient and request that this family member wear a mask.
All staff will be wearing masks.
We will be scheduling fewer patients each day, and we will be utilizing social distancing between patients and staff as much as possible.
Hand sanitizer will be available throughout the office.
For scheduling appointments and making payments, we will handle this over the phone as much as possible.
If you have specific concerns that you would like to discuss with us, please do not hesitate to ask. We appreciate your patience and understanding, and we will do all that we can to protect you. Thank you for trusting us to be your orthodontic team.